The website and its contents are the exclusive property of SEPL, protected under copyright, trademark, and relevant laws. Any automated or manual processes aimed at copying, monitoring, or reproducing any part of the website are strictly prohibited. We reserve the right to take legal action against any such activities. Breach of these conditions may lead to legal proceedings as per the appropriate law.
Users submitting content grant SEPL a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, distribute, and display such content for any purpose.
To avail services, users are required to provide information for an account (“Account”) operated through their mobile number after the issuance of a One-Time Password. SEPL reserves the right to terminate an Account if untrue or incorrect information is discovered, with the refusal of any and all current or future use of the website. Users are prohibited from selling, trading, or transferring their Account and Account Information, including profile picture, registered PIN code, pre-book, and booking order numbers, to third parties.
Notwithstanding anything contained in this Policy or elsewhere, Simple Energy shall not be held responsible for any loss, damage, or misuse of Your Personal Information if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).
SEPL does not provide any warranties or representations (express or implied) regarding the error-free, secure, or legal nature of the contents and services displayed on the website. Although measures have been taken to avoid inaccuracies in content on the website, all content, including materials and services, is provided on an ‘as is’ basis, without warranty of any kind. Users unequivocally release SEPL from any liability and waive any claims arising from the website, any law, agreement, or otherwise. Sharing errors or inaccuracies discovered on the website does not entitle users to any
rewards. If users do not want SEPL to use their Personal Information, they may contact SEPL at the provided email address.
Users expressly agree to receive communications via SMS, emails, or notifications from SEPL and authorized third parties through the website. Users have the option to opt out of receiving promotional emails or other communications from SEPL at any time by sending such a request to the email firstname.lastname@example.org.
**Feedback and Information**
Any communication from users shall be deemed non-confidential. SEPL is free to use such information on an unrestricted basis. Users represent and warrant that their communication does not contain confidential or proprietary information of themselves or third parties. SEPL is not under any obligation of confidentiality, express or implied, with respect to users’ communication. Users are not entitled to any compensation or reimbursement of any kind from SEPL for their communication under any circumstances. In the event that users violate the agreement with a third party, they expressly consent to indemnify and hold SEPL harmless against claims raised by the third party against SEPL.
If a customer opts for the cancellation of pre-booking, the pre-booking amount is fully refundable. All eligible refunds shall be processed by SEPL within a period of 45 working days from the date of cancellation of pre-booking of our electric scooter. Please note that a person will be eligible for a refund only for the pre-booking amount paid by such person. The terms and conditions mentioned in the proforma invoice after pre-book would be applicable for the same. Refund on payment of the complete amount towards our electric scooter will be updated as and when available in this policy.