**Introduction**

These Terms and Conditions of Use (“Terms of Use”) pertain to the access and utilization of the website www.simpleelectricscooter.online (“website”). This website is exclusively owned by Simple Energy Private Limited (“SEPL,” “us,” “we,” or “our”), and these terms apply to users/registrants (“you,” “your,” “yourself,” or “user”).

**Usage**

Prior to exploring, using, or registering on our website, carefully review these Terms of Use and our Privacy Policy. If you disagree, kindly refrain from further use. Your access, browsing, or use of our website indicates your acceptance of these Terms of Use, our Privacy Policy, and any amendments, legally binding you to these terms. Transactions are governed by separate Terms of Sale. In the event of a conflict between these Terms and specific terms for a section of the website, the latter shall prevail. We reserve the right to deny access, browsing, or use without providing specific reasons.

**Proprietary**

The website and its contents are the exclusive property of SEPL, protected under copyright, trademark, and relevant laws. Any automated or manual processes aimed at copying, monitoring, or reproducing any part of the website are strictly prohibited. We reserve the right to take legal action against any such activities. Breach of these conditions may lead to legal proceedings as per the appropriate law.

Users submitting content grant SEPL a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, distribute, and display such content for any purpose.

**Update to Terms of Use**

We reserve the right to update these Terms of Use without prior notice. Regularly check our website for the latest version. As of now, no fees are charged for website use; however, any future fees will be disclosed on the website, effective upon display.

**User Account**

To avail services, users are required to provide information for an account (“Account”) operated through their mobile number after the issuance of a One-Time Password. SEPL reserves the right to terminate an Account if untrue or incorrect information is discovered, with the refusal of any and all current or future use of the website. Users are prohibited from selling, trading, or transferring their Account and Account Information, including profile picture, registered PIN code, pre-book, and booking order numbers, to third parties.

Users are advised to keep their Account Information confidential to prevent misuse. SEPL will not be liable for any loss suffered due to third-party access to the Account and Account Information. Users are responsible for maintaining the confidentiality of their Account Information and are accountable for all activities conducted through their Account. If misuse is suspected, users should promptly inform SEPL. Use of an Account and Account Information belonging to any third party is strictly prohibited, and users are liable for any losses suffered by SEPL or other users and visitors to the website due to such access and use. The Account and Account Information are subject to these Terms of Use, our Privacy Policy, and any other terms applicable to the Account and Account Information. Restricted access to the website is granted to users.

Notwithstanding anything contained in this Policy or elsewhere, Simple Energy shall not be held responsible for any loss, damage, or misuse of Your Personal Information if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

**User’s Obligations**

Users agree to access, browse, and use the website, including materials provided therein, in compliance with these Terms of Use, any other terms on the website, and applicable laws. Users agree to adhere to all limitations on access, browse, dissemination, use, or reproduction of any materials as envisaged in these Terms of Use, Privacy Policy, and any other applicable terms. Users agree not to access or attempt to access the website, including materials or services, by any means other than through the interface provided by SEPL. Users acknowledge and agree that by accessing, browsing, and using the website or services, they may be exposed to content from other users that may be considered offensive, indecent, or otherwise objectionable. SEPL disclaims all liabilities arising from such offensive content on the website. Users may report offensive content to SEPL via the email contact@simpleenergy.in. If the website permits users to post and upload any material, users hereby undertake to ensure that such material is not offensive and is in accordance with applicable laws, these Terms of Use, Privacy Policy, and any other applicable terms. Users will only use the website for lawful purposes and shall not engage in any activity that is not envisaged herein, in the Privacy Policy, and in any other applicable terms.

**Disclaimer**

SEPL does not provide any warranties or representations (express or implied) regarding the error-free, secure, or legal nature of the contents and services displayed on the website. Although measures have been taken to avoid inaccuracies in content on the website, all content, including materials and services, is provided on an ‘as is’ basis, without warranty of any kind. Users unequivocally release SEPL from any liability and waive any claims arising from the website, any law, agreement, or otherwise. Sharing errors or inaccuracies discovered on the website does not entitle users to any

rewards. If users do not want SEPL to use their Personal Information, they may contact SEPL at the provided email address.

It is pertinent to mention that the Disclosure Clause as mentioned herein above will be adhered to in any case. SEPL will not be liable for any failure to comply with its obligations under these Terms of Use if such failure arises from any reasons beyond its reasonable control.

**Indemnification**

In the event of a violation of these Terms of Use, Privacy Policy, or any other terms on the website, SEPL is entitled to initiate legal proceedings against the user. Users agree to indemnify and hold SEPL harmless from any claims raised by the user or third parties due to actions or omissions attributable to the user. SEPL will not be liable to the user for any special, incidental, indirect, consequential, or punitive damages arising out of or in connection with the user’s access, browse, or use of the website.

**Governing Law**

These Terms of Use and Privacy Policy are governed by the laws of India without reference to conflict of laws. Courts of Bengaluru, Karnataka, India, have exclusive jurisdiction over disputes arising from these Terms of Use and our Privacy Policy.

**Communications**

Users expressly agree to receive communications via SMS, emails, or notifications from SEPL and authorized third parties through the website. Users have the option to opt out of receiving promotional emails or other communications from SEPL at any time by sending such a request to the email contact@simpleelectricscooter.online.

**General Provisions**

– **Notice:** All notices by SEPL will be served via email or on the website. Users may contact SEPL via the email contact@simpleelectricscooter.online for any concerns pertaining to these terms of use.
– **Assignment:** Users will not assign or otherwise transfer their account, account information, or any rights granted hereunder to any third party. SEPL’s rights under the Terms of Use are freely transferable to any third parties without seeking users’ consent.
– **Severability:** If, for any reason, a court of competent jurisdiction finds any provision of these terms of use, or portion thereof, to be unenforceable, then that provision shall be enforced to the maximum extent legally permissible to reflect the intent herein, and the remainder of these Terms of Use shall continue in full force and effect.

**Feedback and Information**

Any communication from users shall be deemed non-confidential. SEPL is free to use such information on an unrestricted basis. Users represent and warrant that their communication does not contain confidential or proprietary information of themselves or third parties. SEPL is not under any obligation of confidentiality, express or implied, with respect to users’ communication. Users are not entitled to any compensation or reimbursement of any kind from SEPL for their communication under any circumstances. In the event that users violate the agreement with a third party, they expressly consent to indemnify and hold SEPL harmless against claims raised by the third party against SEPL.

**Return Policy**

If a customer opts for the cancellation of pre-booking, the pre-booking amount is fully refundable. All eligible refunds shall be processed by SEPL within a period of 45 working days from the date of cancellation of pre-booking of our electric scooter. Please note that a person will be eligible for a refund only for the pre-booking amount paid by such person. The terms and conditions mentioned in the proforma invoice after pre-book would be applicable for the same. Refund on payment of the complete amount towards our electric scooter will be updated as and when available in this policy.

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